Will you restock the items that are out of stock?

Sorry for the inconvenience caused. If the item is “out of stock”, we suggest you to check the site within two weeks in case it restocks. Nevertheless, if it is not be restock in few weeks, it will be removed from our web.

How can I find the latest products on the site?

You can choose NEW ARRIVAL to find the latest products. For other kinds of items, you can just sift the elements you prefer and the site will present you many choices.

Do you use animals fur for your products?

Our products are not real fur, but are high quality artificial materials.

What does one-size mean?

It means that there is only one size available for the item, generally a medium size that fits the majority of customers.

If you are not sure whether the clothing will fit, please refer to the product information for details or contact us for more information

How to choose my shoes size?

You could find the shoes size chart on the product page. You may refer to the size chart with your measurement and find a best one.

How to measure?

Same as Florynight's MEASURING GUIDE.

How to choose size?

We have more than 10000 styles so the Size Chat varies per dress.

For best fit, please note that you can find the "size chart" on each product page near the size choice. Make sure to take note of your exact measurements and compare to size details of each product.

Note: Our dresses are only available in standard size. If you are in between sizes, we suggest to choose the bigger one.

You may also refer to our Size Guide to get your own measurement.

What's your guarantee? I never shop on line before.

1. Florynight is guaranteed safe and secured. We even have been verified by Norton security deal, so we are 100% safe. As for the record, we have served millions of customers worldwide.

2. After placing your order, you can always check the order status in our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around all the world such as DHL, UPS etc.

3. With the tracking number, you can check where your order/s are. We will deliver your orders directly to your home.

4. If you have any other concerns, you can reach us easily through contact us. Nothing to lose, we will even refund you if you are not satisfied!

Do you have real stores?

For the moment we operate solely as an e-Commerce fashion company online.

Simply place an order and we will deliver your orders directly to your home.

Where are you based and products sent from?

We are an international e-commerce company originally based in UK where our offices are located.

For the moment, we have warehouses located in the United States, United Kingdom, Belgium, Norway, Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more – so watch out for that!

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